We’ve introduced some new measures at London Street Brasserie to help create a safe experience for everyone, please see below.
We will welcome a maximum of 6 persons per table.
Bookings strongly encouraged.
New layout to allow for social distancing.
Hand sanitiser stations have been installed.
All menus are now disposable.
Condiments are disinfected after every visit.
Frequency of cleaning has been improved.
Team members will have temperature and symptom checks before each shift.
Team members will have complete extra health and safety training.
All payments are now cashless.
Lead party member must provide contact details in case needed for Test and Trace.
Separate stations for delivery and collection customers.
Frequently Asked Questions
We appreciate that at times like these, you may have a few more questions than usual. So, we have compiled the below list of questions and answers.
Q: Can I book a table for more than 6 people?
A: Of course, we’ll need to sit you on smaller tables (no more than 6 guests per table) but we’ll always try to sit you as close together as possible. We would ask however that you do remain seated and that you do not move between tables within your group during your meal. If you’d like to book a table for more than 6 guests, please either contact the restaurant directly or alternatively contact our Group Sales team by email.
Q: Can we book a table for multiple different households?
A: We welcome a maximum of 6 persons per table. Please note, the maximum number includes all children (of any age).
Q: Can I book to dine outside weather permitting?
A: Please add a note to your booking online in the ‘special request’ section and our teams will try to accommodate this where possible, however this can’t be guaranteed and is space and weather permitting!
Q: Do we have to provide our contact details for Test and Trace?
A: When booking, the lead booker will need to provide their email address and phone number. For walk-in tables we will ask for this information on arrival. Should we need to contact you, we will use these details to make contact.
Q: What should we do when we arrive?
A: On arrival, please wait to be greeted by a team member who will show you to your table. We have hand sanitiser stations available for you to use.
Q: Do we need to wear PPE? Will staff members be wearing PPE?
A: It is completely up to you whether you decide to wear PPE. All our team members have access to face masks so they can safely travel to and from work, plus all team members are having temperature and symptom checks before shifts.
Q: Are all payments now cashless – What about tipping?
A: Yes all payments are now cashless and we encourage contactless payment where possible.
Regarding tipping, you will have the option to add a tip to your bill, alternatively you can tip in cash if you prefer.
Q: Are you offering a reduced menu?
A: We’ve reduced our menu to keep our kitchen teams small and prepare food safely, however you can still expect to see many of your favourites on the menu.
Q: Are you using disposable menus and disposable condiments?
A: Yes, all menus are now disposable, plus can be viewed online. Condiments are disinfected by our teams after every visit.
Q. How will the toilet arrangements work?
A: We will have a 1 in 1 out policy on the toilets, with clear signage on the entrance door to make it clear if they are vacant or not.
If you have any other questions not covered above please email us and we will endeavour to help as much as we can.